About Us
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MANAGEMENT PHILOSOPHY
We do our best to bring joy, satisfaction, peace of mind, smiles, and heartfelt moments to our customers.
Let this be our purpose — the value and reason for our existence.
MISSION
AI science for voices around the world
GROUP VALUE
for people
Meet Our Team
'Get to know the people who make it all happen'
Director
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Ryota Takahashi
Founder and CEO
For 21 years, our company has consistently devoted ourselves to the inside sales business as a "voice-related business". Thanks to you, the cumulative number of customers has exceeded 6,000.People and companies should not live in isolation. We can live because there are people who support each other, enhance each other, and love each other. What I can be most proud of right now is that all stakeholders are attractive people. I really appreciate it.
Director
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Masaki Ehara
Representative Director, CFO & President
He has worked for over 10 years as a certified public accountant at EY ShinNihon LLC, where he was responsible for audits and IPO projects for major financial institutions, and was stationed at Ernst & Young LLP (London) for four years.
After that, he worked as the head of the corporate planning department at Rakuten Securities Co, Ltd., to expand the Rakuten Group's financial business. After joining the company as a director and CFO in September 2020, he was appointed as Representative Director and CFO on December 2023.
Director
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Maria Quintina Gozo Galicia
CFO & Director, Philippine Lab
As a director of this company for over a decade, I've had the privilege of witnessing our incredible journey through challenges, growth, and transformation. The call center industry is fast-paced and ever-evolving, and navigating its ups and downs has only strengthened our resolve and commitment to excellence.
What has kept us thriving is our unwavering focus on people our dedicated team and all our valued stakeholders. Together, we've built a culture of resilience, innovation, and outstanding service. Every challenge has been an opportunity to learn, improve, and reaffirm our mission to provide seamless and impactful customer experiences. Thank you for being a part of our story. Here's to continuing our journey of excellence together!
Manager
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Daisuke Takahashi
General Manager
Working at Upsell Technologies Philippines Inc. has been one of the most fulfilling chapters of my professional journey. Here, I’ve witnessed a culture that values innovation, collaboration, and genuine care for both our clients and our team. Every day, I’m inspired by the dedication and talent of our people, who continuously push boundaries to deliver excellence.​
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As General Manager, I’m proud to be part of a company that not only drives growth and results but also invests in its people and their development. Together, we are building a future grounded in trust, service, and lasting impact — and I’m excited for what lies ahead.
Our History
​​2004​　
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​We started a call​ center company in Japan.​​​
2017
We established the TCA TECH INC. in Los Angeles, USA.​​
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2025~
We will expand ​globally, mainly in Asia, not only in Japan.
Our aim is to be your company's Global Partner which provides high quality outsourcing services throughout the world.​​​​​​​
​​2014
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We have established Upsell-technologies Philippines, Inc. in March 2014, which became one of the two locations overseas to expand its practical knowledge and skills from "Japan to the rest of the World".
2024
We have now grown into a call center company with 13 bases and 1,000 operators in Japan, that has been in business in Japan for 20 years.​​​