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Our Services

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  • Marketing and research, appointment setting, and other IT-enabled services

  • Translation services

  • Business planning and consultation

  • Human resource pooling

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  • Email management and response handling

  • Financial management and advisory services

  • Business-to-business and customer support services

  • Software and program development

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​Our Healthcare Virtual Assistant Services

At Upsell-Technologies Philippines Inc, we understand that efficient administrative support is crucial for healthcare providers and organizations. Our specialized virtual assistant services are designed to enhance patient care, streamline operations, and ensure compliance in the ever-evolving healthcare landscape.

Patient Care Support

  • Patient Communication and Follow-up

  • Coordination of Care Plans

  • Patient Surveys and Feedback Management

  • Management of Patient Records and Documentation

Appointment Setting

  • Scheduling Patient Appointments

  • Confirmation and Reminder Calls/Emails

  • Rescheduling and Cancellation Management

  • Coordination with Healthcare Providers and Specialists

オフィスでの握手

Pre-Authorization Assistance

  • Obtaining Pre-Authorization for Procedures and Medications

  • Communicating with Insurance Companies

  • Documentation and Submission of Required Information

  • Follow-up on Pending Authorizations

Appointment Setting
Pre-Authorization Assistance
Patient Care Support
Claims Management

Claims Management

  • Preparation and Submission of Insurance Claims

  • Monitoring Claim Status and Following Up

  • Resolving Denials and Rejections

  • Identifying Trends and Issues for Continuous Improvement

サポートデスクに電話

Explanation of Benefits (EOB) Assistance

  • Reviewing and Explaining EOB Statements to Patients

  • Addressing Patient Questions and Concerns

  • Assisting with Payment Plans and Financial Counseling

  • Coordination of Billing and Payment Processes

Explanation of Benefits

Medical Billing Support

  • Accurate Charge Entry and Billing

  • Collection Management and Follow-up

  • Reporting and Analysis of Billing Metrics

Medical Billing Support
Healthcare Administration
ミーティング

Healthcare Administration

  • Management of Patient Portals

  • Inventory Tracking and Supply Management

  • Document Management and Compliance Support

  • Staff Coordination and Communication

Telehealth Coordination

  • Setting Up Telehealth Appointments

  • Patient Instruction and Support for Virtual Visits

  • Follow-up on Telehealth Outcomes and Feedback

法律相談
Telehealth Coordination
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